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Privacy Policy

At Sunflower Counseling & Consulting, LLC, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect the information you share with us online or during your sessions.

1. Information We Collect

We may collect personal information such as:

  • Your name, email address, phone number, and other contact details

  • Health-related information you choose to share for scheduling and therapy services

  • Payment information (if applicable)

  • Technical data such as your IP address and browser type when visiting our website

 

2. How We Use Your Information

Your information is used to:

  • Schedule and manage appointments

  • Communicate with you about services, updates, or changes

  • Process payments and insurance (through trusted third-party partners)

  • Improve our website and client experience

We only use your information for the purposes you consent to and never sell or share it for marketing purposes.

 

3. Confidentiality & HIPAA Compliance

All client records and health information are maintained in compliance with HIPAA (Health Insurance Portability and Accountability Act). Your therapy sessions, notes, and personal details are strictly confidential and only shared with your consent or as required by law.

 

4. Telehealth Sessions

Telehealth and virtual sessions are conducted through secure, encrypted platforms that protect your privacy and confidentiality. We recommend using a private and secure internet connection for added protection.

 

5. Cookies and Website Tracking

Our website may use cookies or analytics tools to understand visitor behavior and improve our site. You can disable cookies in your browser settings if you prefer.

 

6. Third-Party Links

Our website may contain links to third-party sites such as Headway, Psychology Today, or payment processors. We are not responsible for the privacy practices of those sites and encourage you to review their policies.

 

7. Your Rights

You have the right to:

  • Request access to your personal information

  • Ask for corrections or updates

  • Withdraw consent for communication at any time

 

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
📧 cynthia@sunflowercc.org
 

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